Client and Vendor Portal
Managing multilingual projects shouldn’t be messy – and with us, it never is. Our client portal gives you one secure, centralised space to handle everything, from quote requests to file uploads and project tracking. Built for clarity and control, it will simplify your localisation workflow without sacrificing flexibility, keeping you in control at all times.
Connecting the Dots Between
You and Your Projects
We use XTRF – An industry-standard translation management platform that allows us to easily assign, monitor and close localisation projects. On your end, it will allow you to easily request, view, accept and reject quotes, upload files and reference documents securely, monitor progress, access stats, review project histories and much more.
The platform will send you notifications when new files are ready, and it provides you with full transparency and control over all your projects both past and present.
Get StartedHow It Works
XTRF is a web-based tool and the sign-up process is simple. Once you’re logged in, you will have access to different tabs and functions that allow you to easily request quotes, submit files, and monitor project progress in real time.
In effect, it’s your first port of call whenever you have any questions or requests, allowing you to execute simple actions both quickly and efficiently. Of course, you are also welcome to communicate with us via the usual channels, and we will always be on hand to discuss more complex requests.
Upload Documents
The platform provides a secure environment for the uploading and downloading of documents – both those to be translated as well as any references or instructions. All file transfers are encrypted, ensuring that sensitive content is protected at all times against unauthorised access.
Using XTRF for document management therefore ensures confidentiality while also making it easier to exchange and keep track of documents.
Manage Quotes
Using XTRF, you can easily submit quote requests by uploading source files and specifying project details, all within a user-friendly, web-based interface. The system allows for quick turnarounds, with clear visibility into pricing, timelines and scope before approval.
Once accepted, quotes seamlessly convert into active projects, streamlining the workflow from inquiry to delivery.
Easy Overviews
Keep on top of your open and past projects with simple, user-friendly overviews. These enable you to check stats, follow up on deadlines and manage your localisation pipeline all from one place. This makes it effortless to be multilingual and ensures that nothing gets overlooked or forgotten.
FAQs
Read the answers to some commonly asked questions here.
Got a question we haven’t answered? Get in touch and we’ll give you an answer!
What is a client portal?
The client portal is a platform you can use to manage your translation projects, upload documents, request quotes and more. We use XTRF, which is a leading translation management platform and the gold standard in our industry.
Years of feedback and refinements have made it an intuitive, simple and convenient tool to help you manage and keep on track of all your localisation needs.
You can read more about XTRF here.
What if I have questions?
Don’t worry! The client portal is designed to make things simple and easy for you, but it doesn’t replace other means of contact. You can still email or call us with your questions, and we’ll always be happy to consult with you on your needs and help you find the answers to more complicated questions or workflows.
You can find different ways to contact us here and read about our communication channels here.
How can I upload documents securely?
We take confidentiality seriously and always make sure to handle your data with the right protections and safeguards in place. The client portal we use is secure and uses data encryption to ensure your private information is well-protected. We can also offer alternative solutions for particularly sensitive data. You can read more on our data protection page here.
Can you integrate with our existing systems?
Yes. We can integrate with a wide range of CSMs and CRMs. Read more on our integrations page here.
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Localisation is a crucial step in every major growth journey. It’s what allows big brands and market leaders to go from regional small fry to big player on the global arena. Without it, there will always be a barrier inhibiting all growth past a certain threshold.
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Discover More About Our Tech Eco-System
We use a wide range of tools to produce quality results in localisation. Discover more below.
